GGHT Responding to the Impact of the Government’s Welfare Reform Initiatives

The introduction of the bedroom tax and universal credit as components of the government’s welfare reform programme, for which Warrington was a Pathfinder, was widely predicted to increase rent arrears and voids, leading to substantial losses in revenue for Golden Gates Housing Trust. The housing provider’s managing director, Peter Fitzhenry, takes us through what it has done to respond to these issues by introducing better neighbourhood working and resident engagement at a time when it is most needed, and the significant benefits gained.

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© 2015 The Intelligent Business Company, publisher of Housing Technology magazine

© 2015 The Intelligent Business Company, publisher of Housing Technology magazine