Mobile working specialist Footprint Solutions will be launching its new housing App CLIENT CONNECT at this year’s CIH Conference which takes place at Manchester Central on the 23rd-25th June.
CLIENT CONNECT is a tablet-based application that allows Neighbourhood Officers to look up tenants and property details on the move and raise service forms in real-time. The solution includes pre-built business processes for new tenant sign-up and arrears management, in addition to void, tenant and property surveys.
John Sant, CEO of Footprint Solutions said: “We recognise that trusts need to spend more time interacting with tenants in the community to ensure quality of service and that rent and other payments are collected efficiently. CLIENT CONNECT is an intuitive app that can organise housing officer’s workload on a daily basis, with the added benefit of generating forms from the app itself to reduce administrative tasks.”
CLIENT CONNECT forms part of Footprint Solutions’ Housing Support Pro suite of applications which are designed to enhance services for housing trusts.
We recognise that trusts are challenged with having to increase their levels of tenant interaction to ensure that rent and other payments are collected efficiently and that their needs of effectively met. That is why HOUSING SUPPORT PRO has been designed to support trusts across the full scope of their operations including workforce management, information capture and payment collection.